Privacy policy

Last Updated: April 1, 2026


Transber operates this store and website, including all related information, content, features, tools, products and services, aiming to provide you (the customer) with a curated shopping experience (hereinafter referred to as the "Service"). Powered by Shopify, we are able to provide you with the Service. This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use, shop or conduct other transactions through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Service, you acknowledge that you have read and understood how your information is collected, used and disclosed as set forth in this Privacy Policy.

Personal Information We Collect or Process


When we use the term "Personal Information", it refers to information that identifies you or another individual, or is reasonably associated with you or another individual. Personal Information does not include anonymously collected or de-identified information that cannot identify you or be reasonably linked to you. Depending on how you use the Service, your country/region of residence, and as permitted or required by applicable laws, we may collect or process the following categories of Personal Information, including inferences derived therefrom:

  • Contact Information: Your full name, residential address, billing address, shipping address, phone number and email address.
  • Financial Information: Credit card, debit card and financial account numbers, payment card details, financial account information, transaction records, payment methods, payment confirmations and other billing details.
  • Account Information: Your username, password, security questions, preferences and general settings.
  • Transaction Information: Items you browse, add to cart, add to wishlist, purchase, return, exchange or cancel, as well as historical transaction records.
  • Communication Records: Information you provide when contacting us, such as details submitted when submitting customer support inquiries.
  • Device Information: Details about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage Information: Data related to your use of the Service, including how and when you access or browse the Service.

Sources of Personal Information


We may collect Personal Information from the following sources:

  • Directly from you: When you create an account, access or use the Service, contact us, or otherwise provide Personal Information to us.
  • Automatically collected via the Service: Information gathered from your device when you use our products or services or visit our website, as well as data obtained through cookies and similar technologies.
  • From our service providers: Entities we engage to provide technical support and collect or process your Personal Information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information


Depending on your interaction with us and the services you use, we may use your Personal Information for the following purposes:

  1. Provide, Customize and Improve the Service

    We use your Personal Information to deliver the Service, including performing contracts with you, processing payments, fulfilling order shipments, saving your preferences and interested products, sending account-related notifications, processing purchases, returns, exchanges and other transactions, creating, maintaining and managing your account, arranging delivery logistics, facilitating returns and exchanges, supporting customer reviews, and delivering a personalized shopping experience such as product recommendations based on your purchase history. This may also involve using your Personal Information to further customize and optimize the Service.

  2. Marketing and Advertising

    We use your Personal Information for marketing and promotional purposes, including sending you marketing, advertising and promotional content via email, SMS or postal mail, and displaying online advertisements for products and services on the Service or other websites based on your past purchases, cart additions and other activities on the Service.

  3. Security and Fraud Prevention

    We use your Personal Information to verify your account, ensure secure payment and shopping experiences, detect, investigate and take action against potential fraudulent, illegal, dangerous or malicious activities, safeguard public safety, and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password or other access details with others.

  4. Communication With You

    We use your Personal Information to provide customer support, respond to your requests, deliver efficient service, and maintain our business relationship.

  5. Legal Purposes

    We use your Personal Information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement and government authorities, conducting or participating in civil discovery, pending or actual litigation or other adversarial legal processes, and investigating or addressing potential violations of our terms or policies.


How We Disclose Your Personal Information


Under specific circumstances, we may disclose your Personal Information to third parties for legitimate purposes within the scope of this Privacy Policy, including:

  • Disclosure to Shopify, suppliers and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and logistics shipping.
  • Disclosure to business and marketing partners for delivering marketing services and serving advertisements to you. For example, we collaborate with third-party services via Shopify to enable personalized advertising based on your online activities across merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country/region, you may have the right to request us to stop sharing your information for targeted advertising and marketing purposes based on your online activities across platforms. To exercise your opt-out rights, click here.
  • Disclosure when you instruct, request or otherwise consent to us sharing specific information with third parties, such as for product delivery, or through your use of social media widgets or login integration features.
  • Internal disclosure within our affiliates and corporate group.
  • Disclosure in connection with business transactions such as mergers or bankruptcy proceedings, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable Terms of Service or policies, and to protect and defend the Service, our rights, and the rights of our users or third parties.

Relationship with Shopify


The Service is hosted by Shopify, which collects and processes Personal Information related to your access and use of the Service to provide and improve services for you. Information you submit to the Service will be transmitted and shared with Shopify and third parties that may be located outside your country/region for service provision and optimization. In addition, to help protect, grow and improve our business, we use certain Shopify enhanced features that integrate data and insights from your interactions with our store, other merchants and Shopify. To deliver these enhanced features, Shopify may use the Personal Information we collect regarding your interactions with our store, other merchants and Shopify. In such cases, Shopify shall be responsible for processing your Personal Information, including responding to your requests to exercise rights over your Personal Information for the aforementioned purposes. For more details on how Shopify uses your Personal Information and your available rights, please review the Shopify Consumer Privacy Policy. Depending on your country/region, you may exercise certain rights regarding your Personal Information via the Shopify Privacy Portal link here.

Third-Party Websites and Links


The Service may contain links to websites or other online platforms operated by third parties. When you access these unaffiliated and uncontrolled third-party websites, please review their privacy, security policies and other terms of service carefully. We do not warrant or assume any responsibility for the privacy or security of such third-party websites, including the accuracy, completeness or reliability of their information. Information you share on public or semi-public platforms, including content posted on third-party social media platforms, may also be viewed by other users of the Service and/or users of such third-party platforms, with no restrictions on the use of such information by us or third parties. The provision of such links does not constitute our endorsement of the platform content or its owner/operator unless otherwise stated on the Service.

Children's Data


The Service is not intended for children, and we do not knowingly collect any Personal Information from minors within your jurisdiction. If you are a parent or legal guardian and become aware that your child has provided us with Personal Information, please contact us via the contact details below to request deletion of such information. As of the effective date of this Privacy Policy, to the best of our knowledge, we do not "sell" or "share" (as defined under applicable law) Personal Information of individuals under the age of 16.

Information Security and Retention


Please note that no security measure is completely infallible, and we cannot guarantee absolute security. Additionally, any information you transmit to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through unsecured channels.

The retention period of your Personal Information depends on multiple factors, including whether the information is required to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices


Depending on your country/region of residence, you may have some or all of the following rights related to your Personal Information. These rights are not absolute and may only apply under specific circumstances, and we may decline your request where permitted by applicable law.

  • Right of Access / Right to Know: You have the right to request access to the Personal Information we hold about you.
  • Right to Deletion: You may request us to delete your Personal Information maintained by us.
  • Right to Rectification: You may request us to correct inaccurate Personal Information we hold about you.
  • Right to Data Portability: Under specific circumstances and subject to certain exceptions, you may obtain a copy of your Personal Information held by us and request us to transmit it to a third party.
  • Right to Opt-out of Targeted Advertising Sharing: Depending on your country/region, you may opt out of the "sale" or "sharing" of your Personal Information, or refuse our processing of your Personal Information for "targeted advertising" purposes as defined under applicable privacy laws. To exercise this opt-out right, click here. Please note that if you access our website with Global Privacy Control opt-out preference signals enabled, we will automatically recognize this as an opt-out request for the device and browser you use, based on your location. If the device sending the signal can be associated with a Shopify account, the opt-out request will apply to that account synchronously. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do Not Track signals sent by your web browser or device.
  • Manage Communication Preferences: We may send you promotional emails, and you may unsubscribe from such communications at any time via the unsubscribe option included in our emails. Even if you opt out of promotional emails, we may still send you non-promotional communications such as account and order-related notifications.

You may exercise any of the above rights via the designated section on the Service or by contacting us using the details provided below. For more information on how Shopify processes your Personal Information and your associated rights (including rights over data processed by Shopify), please visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. We may verify your identity to process your request as permitted or required by applicable law. Under applicable law, you may appoint an authorized agent to submit requests on your behalf. Before accepting a request from an agent, we will require documentation proving your authorization and may request direct identity verification from you. We will respond to your request in a timely manner within the time limits stipulated by applicable law.

Complaints


If you have concerns about how we process your Personal Information, please contact us via the details below. Depending on your country/region, you may have the right to appeal our decision by contacting us directly or filing a complaint with your local data protection authority.

International Data Transfers


Please note that we may transfer, store and process your Personal Information outside your country/region of residence.

If we transfer your Personal Information to jurisdictions outside the European Economic Area or the United Kingdom, we will adopt recognized data transfer mechanisms such as Standard Contractual Clauses issued by the European Commission or any equivalent contractual frameworks issued by relevant competent authorities in the UK, unless the destination country/region has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for other operational, legal and regulatory reasons. We will post the revised Privacy Policy on this website, update the Last Updated date, and provide notifications as required by applicable law.

Contact Information


If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us via email at transberofficial@outlook.com